Refund Policy

30-Day Money-Back Guarantee At Shopsoul Athletics, we are dedicated to delivering superior craftsmanship and customer satisfaction. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of receiving your order for a full refund or exchange.

Eligibility Criteria To be eligible for a return: - The item must be unused, in the original packaging, and in the same condition that you received it. - Proof of purchase or receipt must be provided. - Certain items such as custom-made products, gift cards, or downloadable digital products cannot be returned.

Return Process 1. Contact our customer support team to initiate a return authorization. 2. Package your item securely in its original packaging with all included documentation and tags. 3. Use the prepaid return shipping label provided by our support team. 4. Once your return is received and inspected at our fulfillment hub, we will notify you of the approval or rejection of your refund.

Refund Processing Approved refunds are processed immediately to your original payment method. Depending on your financial institution, funds typically reflect in your account within 3 to 5 business days.